Gate 1 travel Egypt

Background:Back in August 2008, with much passion and excitement we (my wife and I) made a reservation for a sight seeing trip to Egypt, from March 16 to 25, 2009, with GATE1 Travel (10 Day Egypt at a lower price with 4 time Nile Cruise). We made a decision to make an earlier booking to make sure that there was sufficient time for GATE 1 individuals to offer united states with a smooth and seamless schedule. We in the offing to enjoy our holiday. We were using our 10 year old daughter around. She had been really exited to make the international trip toward old land of Egypt. We trusted GATE1 with our vacation arrangement. Having Leona around we desired to show her a good time therefore, we selected GATE 1, based on our successful experience a year ago to Italy, to really make it take place. We offered our hard-earned dollars to GATE 1 and reliable GATE 1 with this getaway plans.

Nightmare BeginsOn March 16 2009, we flew away from San Francisco to Frankfurt, upon landing at around 9:15 am neighborhood time we rushed on gate to create our connecting journey to Cairo that has been said to be at 10:05 am. To the dismay and surprise the flight clerk in the gate counter told us we are not in the morning journey, but our booking is actually for the night time journey making Frankfurt at 10:48 pm to Cairo. I really could not think it, We showed the woman the schedule I experienced with me she checked the lady monitor and stated we have been instead of this journey, sorry, and reported that just because she wished to board us about this flight, she couldn't, due to the fact flight is full.

Right here we are at around 9:50 are on March 17, 2009 in Frankfurt, after a lengthy flight (about 11 hours) from San Francisco, we have been informed our connecting trip to Cairo is 13 hours later on. Exactly what a shock. Exactly what do we do in Frankfurt Airport for 13 hours with a kid ?? There is no accommodation and food arrangement from GATE 1 often. We're on our own, we believed betrayed after trusting GATE1 with this vacation arrangement. We had no choice but to rough it and wait 13 hours.

Through the layover duration in Frankfurt Airport I moved across itinerary. There have been three components . The very first component containing six pages ended up being clear we were allowed to be on the early morning flight (UA 9106) out of Frankfurt. The second component included all the vouchers along with other information consisted of 18 pages, on web page 2 it indicated that we had been supposed to fly to Cairo in the night flight (UA 8910). There clearly was the discrepancy. The 3rd part, containing only one page, assented using very first component. Some one at GATE1 turned united states to the night journey without providing us advanced warning without contemplating its implications into the remaining schedule without providing accommodation in Frankfurt for food and accommodation. Someone at GATE 1 ended up being negligent, and as a result of his/her neglect we were struggling in Frankfurt.

I thought to myself, while consoling Leona that has maybe not gotten within the surprise yet, that this lengthy layover implies that we would miss out the domestic trip from Cairo to Aswan to participate the rest of the trip team for the 4 day Nile Cruise starting on March 17, 2009. Although the remaining group was at Cairo, and later in Aswan, we had been stranded in Frankfurt Airport. No body in GATE 1 thought it through or made any arrangement that if they put us in the night trip how would the remainder travel schedule be affected. No one in their right mind would do this to a trusting client. I'm appalled by the way GATE 1 managed this reservation.